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Leader in Everest Group Healthcare CXM Intelligent Operations PEAK Matrix® Assessment 2026

Innovator in Avasant’s CX Center Business Process Transformation 2025–26 RadarView™

Major Contender in Everest Group Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025

Innovator in Avasant’s CX Center Business Process Transformation 2024–25 RadarView™

Horizon 1 Disruptor in HFS Horizons: Customer Experience Service Providers, 2024

Major Player in NelsonHall’s NEAT Vendor Evaluation for CX Services Transformation

Disruptor in Avasant’s Contact Center Business Process Transformation 2023-2024 RadarView™

Major Contender in Everest Group Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024, Americas

Promising Provider in Everest Group’s Service Provider Compass™ — Global Services Delivery from Mexico

Major Contender in Everest Group Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2023, Americas